Uber has officially pulled the plug on its Shuttle services in Mumbai and Hyderabad. The ride‑hailing giant confirmed the move follows low ridership and rising operational costs, while operations in Delhi and Kolkata continue apace The Times of India+15YourStory.com+15Angel One+15.
In Mumbai, nearly 450–500 buses across over 100 routes including Panvel, Kalyan, Bhayandar, Navi Mumbai, and Thane were halted from July 12, after the Maharashtra transport department flagged the service for operating without a stage‑carriage permit Telangana Tribune+6Knocksense+6Angel One+6. Transport Minister Pratap Sarnaik directed a crackdown on unlicensed app-based buses, ordering RTO raids and rescinded permissions The Economic Times+7NDTV Profit+7The Economic Times+7.
In Hyderabad, a police crackdown earlier in the spring led to fines and seizures of over 40 Uber Shuttle buses for using irregular permits (wedding/sightseeing permits) instead of required stage-carriage licenses—around 800 buses were operating before the action Knocksense+2Telangana Tribune+2The Hans India+2.
Uber responded by suspending services in both cities to reassess operations while refunding unused passes. With ridership not meeting projections and regulatory compliance unresolved, the company is scaling back its premium bus offerings—leaving daily commuters to seek alternative shared or public transport options. The shift reflects the challenge of balancing innovation with city transport regulations in India.
